面試口語：應聘空姐

無論是到中國的國際航空公司還是國外的航空公司應聘，公司都要求空中小姐不僅有高挑的身材和甜美的長相，而且要具備優雅的氣質，會講一口流利的英語。口試內容主要分為中英文面試、中英廣播詞、航空狀況題、時事題、個人問題等。每一家公司會有不同的考試流程，初復試的難易度也不同，要多方面收集資料，知己知彼，再配合臨場應變能力、機智反應、適宜的裝扮、優雅的談吐及親和力，這樣面試才能得高分。

　　BASIC EXPRESSIONS 基本句型表達

　　1） What made you decide on this type of occupation？

　　什么原因使你決定投身這個行業呢？

　　2） I like travelling very much and I enjoy working with people.

　　我非常喜歡旅游，喜歡和人打交道。

　　3） The main responsibility of the stewardess is to make the passengers relaxed and happy during the flight.

　　主要的職責就是讓乘客在飛行中能放松、快樂。

　　4） One of my best qualities is my friendliness and open-minded attitude.

　　我的優點之一就是待人非常友好、開朗。

　　5） I抦 very tolerant of people and have been told that this is one of my strengths.

　　我待人寬容，別人都說這是我的優點。

　　6） What do you think is the chief charcteristic for a stewardess？

　　你認為對空姐來說，主要應該具備的品質是什么？

　　7） I would give him or her basic first aid and ask my partner to call for assistance at the same time.

　　我會為他/她做基本的急救護理，同時讓同伴尋求援助。

　　CONVERSATIONS 會話

　　（A=Applicant I=Interviewer）

　　Dialogue 1

　　I： What made you decide on this type of occupation？

　　A： Oh, to tell you the truth, I love the sky. When I was a child, I imagined flying into the blue sky some day. Now, I think the day has come. My dream will come true. And I like travelling very much and I enjoy working with people.

　　I： Can you make yourself understood in English without too much difficulty？

　　A： Yes, I think I am quite fluent in English. I got the certificate of the Secondary English Training last month.

　　I： Do you know what the responsibilities are for a stewardess？

　　A： The main responsibility of the stewardess is to make the passengers relaxed and happy during the flight. And good service is also important.

　　I： Are you in good health？

　　A： I just had a complete physical examination and I am in top condition.

　　I： Have you had any nursing experience？

　　A： Yes, I have two years of nursing experience, and now I am working as a nurse in a hospital.

　　I： How tall are you？ What about your eyesight？

　　A： My height is one meter and sixty-eight centimeters. I've never had any vision problems.

　　I： What would you say are your strengths and weaknesses？

　　A： One of my strengths is my friendliness and open-minded attitude and also I think I have a warm personality. But sometimes, I find it is hard to tell others when I don't like what they are doing.

　　I： If a passenger can't understand what you say, what should you do？

　　A： I'll try to speak in another language or I'll try my best to use gestures and draw pictures.

　　I： 什么原因使你決定投身這個行業呢？

　　A： 哦，說真的，我非常喜歡藍天。小時候我就夢想自己有一天能飛上藍天，現在我想這一天已經到了，我的夢想要實現了。而且我非常喜歡旅游，喜歡和人打交道。

　　I： 別人容易明白你說的英語嗎？

　　A： 可以，我想我的英語很流利，上個月我拿到了中級英語培訓證書。

　　I： 你認為對空姐來說，主要的職責是什么？

　　A： 主要職責就是讓乘客在飛行途中能放松、快樂，而且好的服務也是很重要。

　　I： 你現在身體很好吧？

　　A： 我剛做了一次全面的體檢，身體狀況很好。

　　I： 你有護理經驗嗎？

　　A： 有，我有兩年的護理經驗，現在我就在一家醫院當護士。

　　I： 你多高？你的視力如何？

　　A： 我身高168cm，視力沒問題。

　　I： 你認為你的優點和缺點是什么？

　　A： 我優點之一就是待人非常友好、開朗，還有我的性格溫和。但有時候，我發現很難告訴別人我不喜歡他們的所作所為。

　　I： 如果有乘客聽不懂你說的話，你該怎么辦？

　　A： 我會試著說另一種語言或者打手勢、畫圖。